Lincoln Bus Privacy Policy

This privacy notice tells you what to expect us to do with your personal information when you use one of our services. To contact us about data protection please email

Where and how we collect your personal information

  • When you consent to analytical cookies.
  • When you create an online account.
  • When you sign in to this website using your Facebook account. Please check the privacy policy of Facebook before providing information to us through this channel.
  • When you interact with your online account.
  • When you enter a competition, prize draw or promotion.
  • When you click on a marketing email we send you (if you consent to receiving marketing emails).

The personal information we collect about you

We ask only for the information needed to provide this service. We will normally ask for the following personal information about you.

  • Your name.
  • Your email address.
  • Your travel information.
  • Anonymised analytical data using Google Analytics and Google Adsense. This may include:
  • Your public IP Address.
  • Your location.
  • Your device and its operating system.

If you sign into this website using a Facebook account we also ask for the following.

  • Your public profile image (you can delete this at any time in settings).

Legal basis for collecting your personal information

Before signing up to our website you are invited to give us consent to use your personal information. If you decline to give consent then an online account cannot be made and your personal information is not collected. We also have a legal obligation to use your personal information where lawfully requested or required to do so by public authorities.

We use analytical cookies to explore how our visitors use the website so that we can make improvements.

Withdrawing consent

You have the right to withdraw consent on processing your data at any time. You can do this online by logging into your account and unchecking the consent checkbox in settings. You can also request that your data is destroyed by using the contact details at the top of this page. You can change your cookie preferences for your device at any time by using the cookies control found at the bottom of most pages on this website.

Marketing emails

You can withdraw consent from receiving marketing emails at any time by logging into your account online and unchecking the marketing consent checkbox in settings. If consented, we may use your personal information to send you specific marketing emails.

Sharing your personal information

We may share your personal information internally. We do not sell or share your personal information to third parties except when required to do so by law. We do however collect and share anonymise statistics about your visit to our website for analytical purposes.

How we keep your personal information up to date

You can update your personal information at any time in settings on your online account. Alternatively you can contact us using the details on the top of the page.

How we keep your personal information secure

We use electronic security measures to ensure that your personal information is protected from unauthorised access.

How long we keep your personal information

We retain data no longer than is necessary.